Website Privacy Policy

Effective date:

This Privacy Policy explains how Plainside Labs (“we”, “us”) handles information collected through plainsidelabs.com (“the Site”). It applies to the Site only. Our mobile apps have their own privacy policies — for example, Guard Tour Lite (stores everything on your device; see its dedicated policy).

1. Information we collect

  • Information you provide. When you contact us or submit the support/contact form, we collect what you enter — typically your name, email address, and message (and any optional details you add, such as device or app version for a bug report).
  • Automatically collected technical data. Like most websites, our hosting provider and any analytics we use may record standard data such as IP address, browser and device type, pages visited, and referring URL.
  • Analytics. The Site uses Google Analytics to understand aggregate, anonymized usage.
  • Cookies. The Site uses only essential cookies.

2. How we use information

  • To respond to your inquiries and provide support.
  • To operate, maintain, and improve the Site.
  • To comply with legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Third-party services

  • Hosting: Vercel
  • Outbound links: the Site links to Apple Store, Google Play and other third-party services; once you leave the Site, their own policies apply.

Each provider processes data under its own privacy policy.

4. Data retention

We keep contact-form submissions only as long as needed to handle your request and for reasonable record-keeping, then delete them.

5. Your rights

Depending on where you live (e.g., GDPR in the EEA/UK, CCPA in California), you may have the right to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. Contact us to exercise these rights.

6. Children

The Site is not directed to children under 13 (or the minimum age defined by your local law), and we do not knowingly collect their personal data.

7. International visitors

The Site may be accessed globally. By using it, you understand your information may be processed in the countries where we or our service providers operate.

8. Security

We use reasonable measures to protect information submitted through the Site. However, no method of transmission over the internet is completely secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date.

10. Contact

Plainside Labs
support@plainsidelabs.com